Effective online software with guaranteed quality and price.
"E-work Award, Netherlands 2007"
(Best virtual organization)
Our products
E-accent designs, builds and maintains online software that streamlines organizations and generates revenues for businesses across the globe.
Your benefits
- Guaranteed fixed price
- Budget exceedings are a thing of the past. If the detailed design is fixed, then we guarantee the price of the implementation.
- Guaranteed quality
- Who wants to pay for debugging? At E-accent, we take responsibility for our code. Code that is not up to spec is our problem, not yours.
- Excellent performance
- Our performance optimization techniques ensure short response times and modest hosting requirements.
- No vendor lock-in
- A solid system architecture, open standards and clean, concise code keep your software stable, lightweight and extensible.
- Measurable progress
- We work in 2-week iterations so you can measure progress and try chunks of functionality as they become available.
- Clear communication
- No more jargon, no more UML diagrams. We communicate in plain language, sketches, HTML-designs and prototypes.
- Easy collaboration
- We are happy to collaborate with business analists, marketing experts, copywriters and designers, and give them the help and feedback they need.
- Fully managed services
- We are happy to run your software on our infrastructure with guaranteed performance at a fixed monthly fee. Our global content delivery network keeps response times short for your customers worldwide.
Requirements
We need a detailed design and a requirements definition. Interfaces should be in valid, semantic HTML/CSS conforming to WAI usability guidelines. Detailed contextual developer notes should be included in the source code.
Professional designers are familiar with these requirements and will have no difficulty in meeting them. We can help you find a good designer if you need one.
Deliverables
- Source code
- We will provide you with everything you need to install the software: a clean Ruby on Rails MVC source tree with installation instructions, tests, and database migration scripts. If you prefer, we can do the installation for you.
- Services
- We offer incident-based maintenance, regular maintenance, and fully managed application services.
- Incident-based maintenance offers technical backup while you maintain full flexibility in your choice of hosting provider.
- A fully managed application service goes with uptime and service level guarantees, which is usually the most reliable and cost-effective solution.
The process
- Proposal
- We first discuss your requirements and take a close look at your designs. We can usually get you a proposal in two business days.
- If the design and requirements statement meet our specifications, we give you a guaranteed fixed price. In other cases we will give you some advise on the best approach for your project. For example we may propose to complete the design or requirements definition for you first.
- New projects typically start three weeks after approval of the budget.
- Project management
- You can follow the status of your project and discuss with the stakeholders in our Basecamp online project management tool. Our Campfire project chat room is the place where we exchange ideas and sketches.
- Deliveries
- We work in one- to two-week chunks so you can measure progress easily. Once a chunk is finished, we deploy it on a testing server for approval. We continue development once the chunk has been approved.
- When development has been completed, we prepare for "live" in three stages.
- Deployment stages
- At the alpha stage, a small group of software testers will test the software following the scenarios from the requirements definition. We use their feedback to identify and address any problem they find.
- During the beta stage, the software will be tested by a larger – but still limited – group of users. Real-world usage helps us identify and remove performance bottlenecks.
- Finally, the software will be put into production. Depending on the contract, we will keep providing assistance for a certain period of time.
- Performance optimization
- Once the software is ready for production, we either deploy it on your system on a best effort basis, or we host it for you on our infrastructure with a service level guarantee.
- During the first weeks of production time we closely monitor real-world performance and remove any remaining bottlenecks. By the end of this stage, your application will run smoothly and reliably.
About E-accent
E-accent was founded in 2005 by Jorn Mineur, a serial entrepreneur and interaction designer, and Cai Xiao, a software architect who formerly worked for web giant Sina.
Based in the Netherlands and China, E-accent works completely virtually and works with designers, software architects and software engineers from around the world. Our innovative approach to working successfully among multiple countries and time zones earned us the Netherlands "E-work Award" for the best virtual company in 2007.
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